About

Our approach

Schools and households can have complex technology needs without a dedicated technology leader. Granite Bay Tech Concierge provides independent advice to help them plan, evaluate vendors, and protect sensitive information.

Our consultancy is led by a principal engineer with over two decades of experience designing infrastructure at a global technology company.

We bring that experience to practical decisions about school and home technology.


Our principles

1. Technology should be easy to live with

A smart home shouldn’t require a manual to operate. A school network shouldn’t require a daily reboot. We design systems that fade into the background, working reliably and silently so you can focus on living and learning.

2. Independent recommendations

We recommend technology based on your needs. We do not accept commissions or referral fees from hardware vendors or managed service providers (MSPs).

Our independence lets us evaluate your existing providers and recommendations on their merits.

3. Security from the start

Privacy and security shape our recommendations from the start. We separate networks, review firewall settings, and limit access to what each person or device needs. We treat your family photos and financial data with the same care as sensitive business information.


Leadership

Matthew Baldwin

Matthew Baldwin
Principal and founder

As a principal engineer at a global technology company, Matthew specializes in designing and operating large-scale systems. He founded Granite Bay Tech Concierge to bring experienced technology leadership to schools and families in his local community.

Supervised junior technicians

For low-risk physical installation tasks, we often employ supervised junior technicians from the local community. This provides practical experience for aspiring engineers and helps keep straightforward installation work affordable.

Work with us