Privacy Policy

Last updated: October 13, 2026

Granite Bay Tech Concierge LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we look after your personal data when you visit our website (granitebaytech.com) and tells you about your privacy rights.

1. Information we collect

We collect information you choose to provide, along with information generated when you visit the website.

  • Contact and inquiry information: Your name, email address, optional phone number, SMS opt-in choice, inquiry type, message, and referral source.
  • Website logs: AWS access and security logs record website requests, including IP addresses and browser information. Our CloudFront and web application firewall log storage is configured to expire log files after 30 days. CloudFront access logs are configured not to include cookie values.
  • Website analytics: The website uses Google Analytics to measure visits and usage. Its tag sends usage information to Google and uses first-party cookies to distinguish visitors and sessions. You can control or delete cookies through your browser settings. This analytics runs on the website, not inside our games.

Google Signals is turned off, and the Analytics property is not linked to a Google Ads account. Our Analytics account enables data sharing with Google for product and service improvement, aggregated modeling contributions and business insights, technical support, and business recommendations.

Our Analytics property is configured to retain event-level data for two months and user-level data for fourteen months. New activity resets the retention period for that user’s identifier. These settings apply to relevant detailed data and do not limit retention of standard aggregated reports.

See Google’s privacy policy, Analytics cookie information, data-sharing settings, and data retention information.

2. How we use your information

We use the information described above:

  • To process and respond to your inquiry.
  • To verify your referral source (as we operate by referral only).
  • To manage our relationship with you once you become a client.
  • To send appointment reminders, service updates, and support messages by text when you opt in.
  • To monitor website security and understand website visits and usage.

We do not sell, trade, or rent your personal information to third parties.

3. Text messages

On our website contact form, you opt in to text messages by checking the optional SMS consent box and providing a mobile phone number. Providing a phone number alone does not opt you in. If you opt in during client onboarding or another interaction, we ask for your consent separately. Message and data rates may apply. Message frequency varies based on your interactions with us.

Collection and use

We collect your mobile phone number only when you voluntarily provide it to us. We use your phone number exclusively for:

  • Appointment reminders and scheduling confirmations.
  • Urgent service alerts (e.g., system outages or security warnings).
  • Responding to your direct support requests.

Sharing

We do not share your mobile phone number or SMS opt-in consent with third parties for marketing or promotional purposes. We may provide information needed to deliver text messages to service providers that handle messaging on our behalf.

Opt-out and help

You can opt out of receiving text messages at any time by replying “STOP” to any message we send. Reply “HELP” for help. After opting out, you will no longer receive further SMS messages from us unless you re-consent.

Data retention

We retain mobile contact information only as long as necessary to provide services or as required by law.

4. Data security

We use security measures designed to protect personal information from loss and unauthorized access.

  • Our website is hosted on AWS infrastructure.
  • Website connections use HTTPS to encrypt data in transit.
  • Access to inquiry data is strictly limited to authorized principals of the LLC.

This website may include links to third-party websites (e.g., hardware vendors). Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

6. Your California privacy rights

Under the California Consumer Privacy Act (CCPA) and CPRA, California residents have specific rights regarding their personal information.

  • Right to Know: You may request details on the specific pieces of personal information we have collected about you.
  • Right to Delete: You may request that we delete any personal information we have collected from you.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, please contact us at: info@granitebaytech.com

7. Contact us

Granite Bay Tech Concierge LLC Granite Bay, CA Email: info@granitebaytech.com

Bay Solitaire app privacy policy

App: Bay Solitaire (Klondike & FreeCell) Developer: Granite Bay Tech Concierge LLC Platform: iOS / iPadOS Last updated: June 15, 2026

What data we collect

None.

Bay Solitaire does not collect, transmit, store, or share any personal information. The app has no account system, requires no login, and makes no network requests.

All game state — including your current game, undo history, move count, elapsed time, and preferences — is stored locally on your device using iOS standard storage. This data never leaves your device.

Third-party services

None. Bay Solitaire contains no third-party SDKs, analytics tools, advertising frameworks, or crash reporting services.

Permissions

Bay Solitaire requests no device permissions. It does not access your camera, microphone, contacts, location, photos, or any other device capability.

Children’s privacy

Bay Solitaire is rated 4+ on the App Store and is appropriate for all ages. Because we collect no data from any user, no special handling is required for users under 13.

App Store review prompt

The app may display Apple’s standard in-app review prompt at your option after winning a game. This prompt is provided entirely by Apple (via SKStoreReviewController) and any review you submit is governed by Apple’s privacy policy. We receive no personal data as part of this process.

Changes to this policy

If this policy changes in a future app version, the updated policy will be posted at this URL with a revised “Last Updated” date.

Contact

Questions about this privacy policy: Email: info@granitebaytech.com